Terms of Service
Welcome to ConvertLead AI ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and platform located at [Insert Website URL] (the "Site"), as well as the services we provide, including but not limited to AI-based lead reactivation and digital marketing solutions (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not use our Services.
1. Services Provided
ConvertLead AI is a digital marketing agency that specializes in reactivating cold leads using artificial intelligence (AI) and SMS marketing, along with providing additional digital marketing services, such as AI-driven campaign management, social media advertising, and other marketing solutions.
By using our Services, you agree that:
You are authorized to share the customer data you provide (such as customer leads) with us for reactivation services.
You are responsible for ensuring that all leads provided to us for reactivation comply with relevant data privacy laws and regulations (e.g., GDPR, CCPA).
You will not use our Services for any unlawful or prohibited purposes.
2. Eligibility
You must be at least 18 years old and have the authority to enter into legally binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
Provide accurate, complete, and current information.
Keep your account credentials secure and not share them with others.Notify us immediately if you suspect any unauthorized use of your account.
You are responsible for all activities that occur under your account, including any actions taken by third parties to whom you have granted access.
4. User Responsibilities
When using our Services, you agree not to:
Provide or upload any content that is illegal, harmful, or violates any laws or regulations.
Engage in any fraudulent activity or attempt to circumvent security measures of our platform or third-party services.
Use our Services to send unsolicited or unauthorized messages ("spam") to customers, unless they have consented to receive communications under applicable laws.
You are responsible for ensuring that all communication sent via SMS or other channels complies with relevant laws, such as the Telephone Consumer Protection Act (TCPA) or other applicable regulations.
5. Payment Terms
Certain Services provided by ConvertLead AI may require payment. You agree to pay all applicable fees in accordance with the pricing and billing terms presented to you when purchasing the Services.
Subscription or Service Fees: Fees may be charged on a subscription basis or per campaign, depending on the service package chosen. Fees will be charged in advance.
Refunds: All fees paid are non-refundable unless otherwise stated. We reserve the right to issue refunds in exceptional cases at our discretion.
Late Payments: If payments are overdue, we reserve the right to suspend or terminate access to our Services until the balance is settled.
6. Intellectual Property
All content, software, trademarks, logos, and other materials associated with our Services are owned by ConvertLead AI or its licensors and are protected by intellectual property laws. You may not use our content or IP without prior written consent.
7. License to Use Customer Data
In order to provide our lead reactivation and other marketing services, you grant us a non-exclusive, worldwide, royalty-free license to access, process, and use the customer data you provide to us, including but not limited to your cold leads, for the purpose of delivering our Services.
You represent and warrant that:
You have obtained any necessary consent from the individuals whose data you share with us.
The data you provide does not infringe upon the rights of any third party.The use of this data complies with applicable laws, including privacy and anti-spam laws.
8. Data Privacy and Protection
We are committed to protecting your privacy and personal data. Any personal information that you provide to us through the use of our Services is governed by our Privacy Policy, which is incorporated by reference into these Terms.
You agree to comply with applicable data privacy laws (e.g., GDPR, CCPA) when using our Services, particularly when sharing customer data with us.
You must ensure that the personal information you provide to us, especially contact information for leads, has been collected in a lawful manner and that customers have consented to receive marketing communications from your business.
9. Limitation of Liability
To the maximum extent permitted by law, ConvertLead AI, its affiliates, and their respective officers, employees, or agents shall not be liable for:
Any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruptions, arising out of your use or inability to use the Services.
Any errors, omissions, or inaccuracies in the Services provided or the failure to achieve specific marketing results.
In any case, ConvertLead AI's total liability, whether in contract, tort, or otherwise, will be limited to the amount you paid for the Services.
10. Termination
We reserve the right to terminate or suspend your account and access to the Services at any time, without notice or liability, if we believe you are in breach of these Terms.
Upon termination:
You must immediately cease all use of the Services.All outstanding fees become immediately due and payable.Any licenses granted to you under these Terms will automatically terminate.
11. Third-Party Services
Our Services may integrate with or include third-party services, such as payment processors or social media platforms. Your use of third-party services is subject to their respective terms and policies. We are not responsible for the actions or content of third-party services.
12. Dispute Resolution
In the event of any disputes arising from your use of the Services, we encourage you to contact us to seek a resolution. If we are unable to resolve the dispute amicably, you agree that any legal action will be subject to the laws of the United Kingdom, and the exclusive jurisdiction will be the courts of London.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our Site, and the "Last Updated" date will be revised. Your continued use of the Services after changes are made signifies your acceptance of the updated Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email:
Address:
20-22 Wenlock Road
London
N1 7GU